Municipalities and other owners of large buildings are increasingly setting their sites on net-zero. This session will feature a case study of the 190,000sf Martin Luther King, Jr. School, the first of the Cambridge public schools to target NZE. Presenters will discuss the process, content and tools used at design workshops and user group meetings to gather, analyze, ideate and integrate information into design solutions while also facilitating cultural and behavioral change among users. They will highlight the challenges and gritty details involved in shepherding both this project and others—including issues related to codes, day-lighting, systems selection, load management, maintenance, and product selection. Attendees will learn what worked, what didn’t, and why.